Betting Rules

1. General betting requirements

Flipau Casino may offer different types of betting and gaming services from time to time. The rules applying to a bet can vary according to the event, market, game, payment method, promotion or other service involved. Any product-specific rules displayed before or during the betting process form part of the conditions for that bet. If a product-specific rule conflicts with a general rule, the product-specific rule will generally apply to the relevant bet, subject to applicable law.

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before opening an account, depositing funds or placing a bet. Access may be restricted where gambling services are not permitted, where a person is subject to a legal restriction, or where Flipau Casino is unable to provide the service lawfully.

An account must be used only by the registered account holder. Account details must be accurate, current and complete. You must not allow another person to access or use your account, and you must keep your login information secure. Flipau Casino may request information or documents to confirm identity, age, location, payment ownership or compliance with legal and operational requirements.

• You must meet the applicable minimum age requirement before using the service.
• You must not open or use an account on behalf of another person.
• You must not use the service if you are self-excluded, restricted or otherwise prohibited from gambling.
• You must not place bets using funds that belong to another person without proper authority.
• You must comply with account, payment, identity and verification requests.
• You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.

2. Placing and accepting bets

A bet is normally submitted when you select the relevant option, enter the desired stake and confirm the transaction through the available betting interface. Before confirming, you should check the selection, odds or price, stake, potential return, applicable conditions and any other information shown on screen. You are responsible for reviewing your bet before submission.

A bet is not accepted merely because it has been entered, displayed in a bet slip or appears to be processing. Acceptance occurs only when the bet has been recorded by the system and a confirmation or bet reference is made available, where applicable. If a bet cannot be accepted, the stake may remain available in your account or be returned in accordance with the relevant rules.

Once accepted, a bet will generally be final and cannot be changed, cancelled or withdrawn by the player unless a specific rule, feature or legal requirement allows this. If a cash-out or similar feature is displayed, its availability is not guaranteed. The feature may be unavailable, suspended or rejected, and a request is effective only when confirmed by the system.

The information displayed at the time of placing a bet may include minimum or maximum stake requirements, market conditions, event times, selection restrictions and other limits. These requirements may differ between products and may be changed or withdrawn where permitted. Any applicable limits will be shown where reasonably practicable before a bet is confirmed.

Odds, prices and bet types

Odds and prices may change before a bet is accepted. The price applying to a bet is the price confirmed at acceptance, unless the specific rules for that product state otherwise. Depending on the service, bets may include single bets, multiple bets, in-play bets, pool-based bets, fixed-price bets or other formats. The meaning of each format, including how returns are calculated, should be checked before confirmation.

A displayed price, selection, result, balance or return may be corrected if it contains an obvious error, technical error, data error or other mistake. Where a correction is required, the bet may be cancelled, re-settled at the correct information or handled in another fair and lawful way. If a bet has been affected by an error, Flipau Casino may contact the account holder or apply the relevant correction to the account.

3. Event information and settlement

Bets are settled using the official result or other recognised result source applicable to the relevant event, market or game. The applicable source and settlement method may depend on the product rules. Results can be provisional while an event is subject to review, confirmation, an appeal, a technical assessment or another official process.

If an event is postponed, abandoned, interrupted, rescheduled, shortened or otherwise changed, the outcome of affected bets will be determined under the rules for that product or market. Some bets may remain valid, while others may be cancelled or settled as void. The treatment of a bet may also depend on whether the relevant market had already been determined before the change occurred.

Where an event or game does not take place, or where there is insufficient reliable information to settle a market fairly, affected bets may be declared void. A void bet is generally removed from the calculation of a multiple bet or returned according to the applicable product rules. The rules may treat individual selections and combination bets differently.

For in-play or live betting, information may be delayed, interrupted or temporarily unavailable. A bet may be rejected, suspended or accepted with a delay while current information is processed. You should not assume that a market is open or that a selection remains available merely because it is visible on the website or app.

Returns and settlement adjustments

Returns are calculated in accordance with the confirmed odds, stake, bet type and relevant product rules. Any applicable deductions, dead-heat provisions, taxes, rounding or other adjustments will be applied as described in the conditions for that service. A displayed potential return is an estimate until the bet has been settled.

Settlement may be reviewed after a result has first been recorded. If new information shows that a bet was settled incorrectly, the account may be adjusted to reflect the correct result. This can include reversing an incorrect credit, applying a correct return or correcting a bet that was affected by an error.

4. Deposits, withdrawals and account balances

You may only use payment methods that are made available to you and that you are authorised to use. The name and details associated with a payment method may need to match the verified account information. Flipau Casino may refuse, delay or review a deposit or withdrawal where payment ownership, identity, transaction history or legal compliance has not been established.

Deposited funds must not be used for unlawful activity or to disguise the source or ownership of funds. Transactions may be monitored and reviewed as part of fraud prevention, financial crime controls, responsible gambling processes and other compliance obligations. You may be asked to provide additional information before funds can be used or withdrawn.

A withdrawal request may be subject to account verification, unresolved bets, payment processing checks, applicable conditions and any legal requirements. Processing times can vary according to the payment method and the checks required. No withdrawal should be treated as final until it has been confirmed as completed.

You should check your account balance and transaction history regularly. If you believe that a balance, deposit, withdrawal, bet or return is incorrect, notify Flipau Casino through the available support or complaints process as soon as possible. Records held in the betting system may be used to investigate the issue, together with relevant transaction and event information.

If a payment is reversed, charged back, declined or made in error, the related amount may be removed from the account or otherwise reviewed. Flipau Casino may suspend relevant activity while an issue is investigated. Any action taken will be subject to the applicable terms, evidence available and legal obligations.

5. Fair use, responsible play and disputes

The betting service must be used fairly and for its intended purpose. You must not interfere with the website, app, betting system, account controls or security features. You must not use bots, automated tools, unauthorised software, stolen information, multiple accounts or another person’s account to obtain an improper advantage.

Prohibited conduct may include collusion, fraud, identity misuse, payment abuse, manipulation of results, exploitation of technical weaknesses, abuse of promotions and attempts to avoid account restrictions. Where prohibited conduct is suspected, Flipau Casino may restrict access, suspend an account, cancel affected bets, withhold or recover amounts, or take other action permitted by the applicable terms and law.

Gambling involves financial risk and is not a way to make money or recover losses. Set a budget before you play, use available account controls and take regular breaks. Do not gamble with money needed for living expenses, and do not play when affected by alcohol, drugs, stress or strong emotions. If gambling is no longer enjoyable or is causing concern, stop and seek independent support.

• Only bet what you can afford to lose.
• Keep track of your deposits, stakes, wins and losses.
• Do not chase losses or increase stakes to try to recover money.
• Use available deposit, spending, time-out or self-exclusion tools where appropriate.
• Ask for help if your gambling is affecting your finances, relationships, work or wellbeing.

Questions and complaints

If you have a question about a bet, settlement, account entry or payment, review the relevant bet details and the applicable product rules first. If the issue is not resolved, use the available Flipau Casino support or complaints channel and provide the account information, bet reference, date, transaction details and a clear description of the concern. Do not send passwords or full payment credentials.

Complaints will be reviewed using the records available for the account, bet, event, payment and system activity. You may be asked for further information to verify your identity or clarify the issue. A decision may take longer where the matter involves a technical investigation, an event review, a payment provider or a legal compliance check.

These Betting Rules may be updated when services, technology, legal requirements or operational procedures change. The version shown on the website at the relevant time will generally apply, unless a different version is required by law or expressly stated for an existing bet. You should review the rules before using the service, particularly when placing a new type of bet or using a new feature.